Excellent Customer Reviews
4.84 stars from 3932 reviews
Smart Money People
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Savings

All of our savings accounts are designed with you in mind, whether you're looking to put your money away or start your savings journey.

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Mortgages

We're all about finding lending solutions in niche areas. From budding Self-Builders to Ex-Pats, we help people turn their homeowner dreams into a reality.

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Financial Services

We've partnered with our financial advisers to fulfil the rest of your financial needs. Pensions, Investments, Protection Planning - we've got you covered.

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Intermediaries

Here to support you and your clients with our innovative range of products and criteria.

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Online Service

Manage your savings and mortgage accounts on the go with our easy to use Online Service.

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Giving Back

We're making positive differences to our members, community, people and environment.

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Dudley branch review

Nothing better than it is now. All counter staff are so friendly and helpful

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Gornal branch

Personal service, friendly staff

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Brilliant

I used the online messaging service about a question I had relating to my account, I got a message back within the hour which is brilliant service.

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Exemplary Service

Prompt reaction to a problem. I had lost my book and it was replaced quickly!

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Always made welcome

I have been with the Dudley for 37 years and would not go anywhere else

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New Online Service

The new online service from Dudley Building Society is welcome news.

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Efficient and very friendly

They explained about timing, procedure and options

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A real friendly society

Great telephone service with friendly and helpful staff

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Great customer service always

I have a speech impediment but I am always made to feel comfortable when paying my mortgage over the phone.

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Would recommend to others

Very satisfied with the service we have received over many years.

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Professionalism

Whenever you call customer service, the response is always quick and representatives are eager to help and efficient in following up queries, calling you promptly.

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Excellent service with a smile

Staff at Perton Branch are extremely professional, friendly and helpful.

Recent Awards & Achievements

We are proud to share our recent achievements, reflecting our dedication to delivering outstanding results and continuously pushing ourselves to do better. 

We've launched Dudley Prosper!

Dudley Prosper is a 12 week programme, designed to help you build the skills, the energy and confidence to take control - and stay in control. 

We want people to feel more in confident in managing their money, energy and wellbeing. Our aim is to support them in building better lives with the right tools, guidance and encouragement when it's needed most.

We’re here to help our members and local communities thrive, now and in the future.

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Latest news at Dudley
Dudley Building Society appoints Paul Purewal as Head of Intermediary Relations

Dudley Building Society appoints Paul Purewal as Head of Intermediary Relations

Jan 14, 2026 Read article
Dudley Building Society cuts five-year fixed rates by up to 50 basis points

Dudley Building Society cuts five-year fixed rates by up to 50 basis points

Jan 07, 2026 Read article
Dudley Building Society Launches Bridgnorth Lions Club Saver to Boost Local Community Support

Dudley Building Society Launches Bridgnorth Lions Club Saver to Boost Local Community Support

Dec 05, 2025 Read article

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