Excellent Customer Reviews
4.81 stars from 3989 reviews
Smart Money People
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Savings

All of our savings accounts are designed with you in mind, whether you're looking to put your money away or start your savings journey.

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Mortgages

We're all about finding lending solutions in niche areas. From budding Self-Builders to Ex-Pats, we help people turn their homeowner dreams into a reality.

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Financial Services

We've partnered with our financial advisers to fulfil the rest of your financial needs. Pensions, Investments, Protection Planning - we've got you covered.

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Intermediaries

Here to support you and your clients with our innovative range of products and criteria.

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Online Service

Manage your savings and mortgage accounts on the go with our easy to use Online Service.

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Giving Back

We're making positive differences to our members, community, people and environment.

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Star 1 Star 2 Star 3 Star 4 Star 5

Excellent

Always helpful, flexible, approachable and contactable.

Star 1 Star 2 Star 3 Star 4 Star 5

A real friendly society

Great telephone service with friendly and helpful staff

Star 1 Star 2 Star 3 Star 4 Star 5

Friendly knowledgeable service

Can't fault the service I received. Brenda was quick and answered all of my questions

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Lovely staff

Lovely staff always friendly and helpful

Star 1 Star 2 Star 3 Star 4 Star 5

Staff lovely professional

Really excellent service given today, dealt with lovely advisers

Star 1 Star 2 Star 3 Star 4 Star 5

Great Building Society

Always helpful and make you feel cared for.

Star 1 Star 2 Star 3 Star 4 Star 5

Outstanding

It's a real pleasure for me having joined the Dudley Building Society. Great Staff, wonderful service and outstanding communications.

Star 1 Star 2 Star 3 Star 4 Star 5

Always great service with happy staff

As above great service with happy staff

Star 1 Star 2 Star 3 Star 4 Star 5

Heylo , Self-build, Ex-Pat, Resi

A great specialist lender with various products

Star 1 Star 2 Star 3 Star 4 Star 5

Visit to branch

Always a pleasant experience when visiting Gornal branch. Friendly staff with good product knowledge. Nice and Covid safe.

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Excellent Service

My experience today was very easy and the member of staff was very pleasant

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Excellent service

Great service would recommend to family and friends

Recent Awards & Achievements

We are proud to share our recent achievements, reflecting our dedication to delivering outstanding results and continuously pushing ourselves to do better. 

We've launched Dudley Prosper!

Dudley Prosper is a 12 week programme, designed to help you build the skills, the energy and confidence to take control - and stay in control. 

We want people to feel more in confident in managing their money, energy and wellbeing. Our aim is to support them in building better lives with the right tools, guidance and encouragement when it's needed most.

We’re here to help our members and local communities thrive, now and in the future.

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Latest news at Dudley
Dudley Building Society cuts rates by up to 100 basis points

Dudley Building Society cuts rates by up to 100 basis points

Jul 13, 2026 Read article
Dudley Building Society reaches record £591.5m in savings balances

Dudley Building Society reaches record £591.5m in savings balances

Jun 15, 2026 Read article
Dudley Building Society delivers record £130.9m in mortgage lending

Dudley Building Society delivers record £130.9m in mortgage lending

Jun 15, 2026 Read article

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