Excellent Customer Reviews
4.83 stars from 3960 reviews
Smart Money People
Star Star Star Star Star
See our reviews

Savings

All of our savings accounts are designed with you in mind, whether you're looking to put your money away or start your savings journey.

Find out more

Mortgages

We're all about finding lending solutions in niche areas. From budding Self-Builders to Ex-Pats, we help people turn their homeowner dreams into a reality.

Find out more

Financial Services

We've partnered with our financial advisers to fulfil the rest of your financial needs. Pensions, Investments, Protection Planning - we've got you covered.

Find out more

Intermediaries

Here to support you and your clients with our innovative range of products and criteria.

Find out more

Online Service

Manage your savings and mortgage accounts on the go with our easy to use Online Service.

Find out more

Giving Back

We're making positive differences to our members, community, people and environment.

Find out more
Star 1 Star 2 Star 3 Star 4 Star 5

The Understanding Society

Dudley came to our rescue and loaned us the money to buy our house.

Star 1 Star 2 Star 3 Star 4 Star 5

Helpful and clear

The assistant was very helpful explaining how I can manage my account during Covid.

Star 1 Star 2 Star 3 Star 4 Star 5

Great friendly service

Service with a smile, one to one not just a number

Star 1 Star 2 Star 3 Star 4 Star 5

Great customer service always

I have a speech impediment but I am always made to feel comfortable when paying my mortgage over the phone.

Star 1 Star 2 Star 3 Star 4 Star 5

Customer support

Polite and straight to the point. No time wasting.

Star 1 Star 2 Star 3 Star 4 Star 5

Exemplary Service

Prompt reaction to a problem. I had lost my book and it was replaced quickly!

Star 1 Star 2 Star 3 Star 4 Star 5

Always a good experience

Staff always welcoming friendly and efficient

Star 1 Star 2 Star 3 Star 4 Star 5

Very friendly and helpful

Very helpful and fast and friendly staff

Star 1 Star 2 Star 3 Star 4 Star 5

Outstanding

It's a real pleasure for me having joined the Dudley Building Society. Great Staff, wonderful service and outstanding communications.

Star 1 Star 2 Star 3 Star 4 Star 5

Friendly and effective customer service

They helped direct my query to the appropriate department to resolve my technical issue and gave me some guidance on another query that I had regarding a mortgage account.

Star 1 Star 2 Star 3 Star 4 Star 5

Always a good experience

Staff always welcoming friendly and efficient

Star 1 Star 2 Star 3 Star 4 Star 5

New Saver account

It was very easy to open up my new 1 year regular saver bond. Thank you Dudley for making the process so easy.

Recent Awards & Achievements

We are proud to share our recent achievements, reflecting our dedication to delivering outstanding results and continuously pushing ourselves to do better. 

We've launched Dudley Prosper!

Dudley Prosper is a 12 week programme, designed to help you build the skills, the energy and confidence to take control - and stay in control. 

We want people to feel more in confident in managing their money, energy and wellbeing. Our aim is to support them in building better lives with the right tools, guidance and encouragement when it's needed most.

We’re here to help our members and local communities thrive, now and in the future.

Find out more

Latest news at Dudley
Dudley Building Society appoints Paul Purewal as Head of Intermediary Relations

Dudley Building Society appoints Paul Purewal as Head of Intermediary Relations

Jan 14, 2026 Read article
Dudley Building Society cuts five-year fixed rates by up to 50 basis points

Dudley Building Society cuts five-year fixed rates by up to 50 basis points

Jan 07, 2026 Read article
Dudley Building Society Launches Bridgnorth Lions Club Saver to Boost Local Community Support

Dudley Building Society Launches Bridgnorth Lions Club Saver to Boost Local Community Support

Dec 05, 2025 Read article

Help & Support