Excellent Customer Reviews
4.81 stars from 3988 reviews
Smart Money People
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Savings

All of our savings accounts are designed with you in mind, whether you're looking to put your money away or start your savings journey.

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Mortgages

We're all about finding lending solutions in niche areas. From budding Self-Builders to Ex-Pats, we help people turn their homeowner dreams into a reality.

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Financial Services

We've partnered with our financial advisers to fulfil the rest of your financial needs. Pensions, Investments, Protection Planning - we've got you covered.

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Intermediaries

Here to support you and your clients with our innovative range of products and criteria.

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Online Service

Manage your savings and mortgage accounts on the go with our easy to use Online Service.

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Giving Back

We're making positive differences to our members, community, people and environment.

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Service

Excellent service and very helpful staff

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Good old fashioned customer care

Always friendly. Always Helpful Always knowledgeable. Always patient. Always care about the community.

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Friendly people

The people at Dudley Building Society are so helpful and happy

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Dudley Branch

The staff are always friendly and helpful

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Telephone enquiry

How refreshing for a telephone to be answered promptly. My enquiry was dealt with quickly, courteously and effectively.

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Helpful & friendly

Whenever I visit our local branch staff are nothing but helpful & friendly and that has been a great comfort during the uncertain time’s we have all endured

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Patient staff

Took their time with me, even though the office was getting busy and I felt that the service and advice was very good

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Excellent

Always helpful, flexible, approachable and contactable.

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Friendly, personal service

Helpful staff

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Paying in money

Dudley staff always pleasant and very helpful. I asked them a question today which they dealt with promptly

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Brilliant

I used the online messaging service about a question I had relating to my account, I got a message back within the hour which is brilliant service.

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Patient staff

Took their time with me, even though the office was getting busy and I felt that the service and advice was very good

Recent Awards & Achievements

We are proud to share our recent achievements, reflecting our dedication to delivering outstanding results and continuously pushing ourselves to do better. 

We've launched Dudley Prosper!

Dudley Prosper is a 12 week programme, designed to help you build the skills, the energy and confidence to take control - and stay in control. 

We want people to feel more in confident in managing their money, energy and wellbeing. Our aim is to support them in building better lives with the right tools, guidance and encouragement when it's needed most.

We’re here to help our members and local communities thrive, now and in the future.

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Latest news at Dudley
Dudley Building Society reaches record £591.5m in savings balances

Dudley Building Society reaches record £591.5m in savings balances

Jun 15, 2026 Read article
Dudley Building Society delivers record £130.9m in mortgage lending

Dudley Building Society delivers record £130.9m in mortgage lending

Jun 15, 2026 Read article
Dudley Building Society appoints Paul Purewal as Head of Intermediary Relations

Dudley Building Society appoints Paul Purewal as Head of Intermediary Relations

Jan 14, 2026 Read article

Help & Support