Excellent Customer Reviews
4.84 stars from 4239 reviews
Smart Money People
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Savings

All of our savings accounts are designed with you in mind, whether you're looking to put your money away or start your savings journey.

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Mortgages

We're all about finding lending solutions in niche areas. From budding Self-Builders to Ex-Pats, we help people turn their homeowner dreams into a reality.

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Financial Services

We've partnered with our financial advisers to fulfil the rest of your financial needs. Pensions, Investments, Protection Planning - we've got you covered.

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Intermediaries

Here to support you and your clients with our innovative range of products and criteria.

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Online Service

Manage your savings and mortgage accounts on the go with our easy to use Online Service.

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Giving Back

We're making positive differences to our members, community, people and environment.

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Great!

Dudley have been great, keeping us posted every step through our mortgage.

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Excellent Service

I can't recommend them highly enough, you don't feel you are just a number

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Excellent Customer Service

Great customer service and products. Easy to do business with

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Excellent service

Great service would recommend to family and friends

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Paying in money

Dudley staff always pleasant and very helpful. I asked them a question today which they dealt with promptly

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Dudley branch review

Nothing better than it is now. All counter staff are so friendly and helpful

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Lovely polite staff nothing to much for them

Very pleased with the service I received

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Helpful staff

Staff have been really helpful from step 1 of the process to set up a junior saver for our daughter. Would highly recommend.

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Professionalism

Whenever you call customer service, the response is always quick and representatives are eager to help and efficient in following up queries, calling you promptly.

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Perton branch

I like how kind and happy the society is working together through these tough times.

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Personable and helpful staff

The impression given was that nothing I might ask would be too much trouble.

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Customer support

Polite and straight to the point

Recent Awards & Achievements

We are proud to share our recent achievements, reflecting our dedication to delivering outstanding results and continuously pushing ourselves to do better. 

We've launched Dudley Prosper!

Dudley Prosper is a 12 week programme, designed to help you build the skills, the energy and confidence to take control - and stay in control. 

We want people to feel more in confident in managing their money, energy and wellbeing. Our aim is to support them in building better lives with the right tools, guidance and encouragement when it's needed most.

We’re here to help our members and local communities thrive, now and in the future.

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Latest news at Dudley
Why Today's First-Time Buyers are Changing the Conversation on Mortgage Lending

Why Today's First-Time Buyers are Changing the Conversation on Mortgage Lending

Oct 07, 2026 Read article
Dudley Building Society opens new Bromsgrove branch

Dudley Building Society opens new Bromsgrove branch

Sep 21, 2026 Read article

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