Excellent Customer Reviews
4.82 stars from 3982 reviews
Smart Money People
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Savings

All of our savings accounts are designed with you in mind, whether you're looking to put your money away or start your savings journey.

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Mortgages

We're all about finding lending solutions in niche areas. From budding Self-Builders to Ex-Pats, we help people turn their homeowner dreams into a reality.

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Financial Services

We've partnered with our financial advisers to fulfil the rest of your financial needs. Pensions, Investments, Protection Planning - we've got you covered.

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Intermediaries

Here to support you and your clients with our innovative range of products and criteria.

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Online Service

Manage your savings and mortgage accounts on the go with our easy to use Online Service.

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Giving Back

We're making positive differences to our members, community, people and environment.

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Excellent customer service

I had made an error with my standing order, the staff were extremely helpful and friendly

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Great service

Never had an issue with DBS and been banking here for 26 years.

Star 1 Star 2 Star 3 Star 4 Star 5

Excellent!

I am very pleased with the way Dudley Building Society has treated myself and my family over the years.

Star 1 Star 2 Star 3 Star 4 Star 5

Handy to get to and always helpful

Very friendly staff and willing to take the time to give advise

Star 1 Star 2 Star 3 Star 4 Star 5

Personable and helpful staff

The impression given was that nothing I might ask would be too much trouble.

Star 1 Star 2 Star 3 Star 4 Star 5

Excellent Service

I can't recommend them highly enough, you don't feel you are just a number

Star 1 Star 2 Star 3 Star 4 Star 5

Nice Society

Professional and friendly and dealt with my request for information about my mortgage in a confident and knowledgeable way.

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Business done promptly

Excellent service done at once .Thank you.

Star 1 Star 2 Star 3 Star 4 Star 5

Great customer service

Very helpful and able to assist me straight away. Nothing was too difficult to resolve!

Star 1 Star 2 Star 3 Star 4 Star 5

Excellent Customer Service

Great customer service and products. Easy to do business with

Star 1 Star 2 Star 3 Star 4 Star 5

Great staff and savings

The staff are always helpful & I feel confident to have my savings in DBS.

Star 1 Star 2 Star 3 Star 4 Star 5

Excellent customer service

Very helpful also felt very welcomed thank you Kingswinford

Recent Awards & Achievements

We are proud to share our recent achievements, reflecting our dedication to delivering outstanding results and continuously pushing ourselves to do better. 

We've launched Dudley Prosper!

Dudley Prosper is a 12 week programme, designed to help you build the skills, the energy and confidence to take control - and stay in control. 

We want people to feel more in confident in managing their money, energy and wellbeing. Our aim is to support them in building better lives with the right tools, guidance and encouragement when it's needed most.

We’re here to help our members and local communities thrive, now and in the future.

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Latest news at Dudley
Dudley Building Society reaches record £591.5m in savings balances

Dudley Building Society reaches record £591.5m in savings balances

Jun 15, 2026 Read article
Dudley Building Society delivers record £130.9m in mortgage lending

Dudley Building Society delivers record £130.9m in mortgage lending

Jun 15, 2026 Read article
Dudley Building Society appoints Paul Purewal as Head of Intermediary Relations

Dudley Building Society appoints Paul Purewal as Head of Intermediary Relations

Jan 14, 2026 Read article

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