Excellent Customer Reviews
4.84 stars from 3909 reviews
Smart Money People
Star Star Star Star Star
See our reviews

Savings

All of our savings accounts are designed with you in mind, whether you're looking to put your money away or start your savings journey.

Find out more

Mortgages

We're all about finding lending solutions in niche areas. From budding Self-Builders to Ex-Pats, we help people turn their homeowner dreams into a reality.

Find out more

Financial Services

We've partnered with our financial advisers to fulfil the rest of your financial needs. Pensions, Investments, Protection Planning - we've got you covered.

Find out more

Intermediaries

Here to support you and your clients with our innovative range of products and criteria.

Find out more

Online Service

Manage your savings and mortgage accounts on the go with our easy to use Online Service.

Find out more

Giving Back

We're making positive differences to our members, community, people and environment.

Find out more
Star 1 Star 2 Star 3 Star 4 Star 5

Customer support

Polite and straight to the point. No time wasting.

Star 1 Star 2 Star 3 Star 4 Star 5

Excellent Service

Such a treat to talk to someone who is always friendly, knowledgeable and helpful.

Star 1 Star 2 Star 3 Star 4 Star 5

Mortgage Application Simplicity

What a pleasurable experience from application to the acceptance of our mortgage.

Star 1 Star 2 Star 3 Star 4 Star 5

Kingswinford branch

I like the fact you can contact local branch

Star 1 Star 2 Star 3 Star 4 Star 5

Excellent customer service

Excellent customer service from Brenda and team

Star 1 Star 2 Star 3 Star 4 Star 5

Tailored products

They offer personally tailored service to meet individual needs unlike most other banks and societies.

Star 1 Star 2 Star 3 Star 4 Star 5

Great service - friendly staff

Always a pleasure to go into the branch. Staff are always friendly and helpful

Star 1 Star 2 Star 3 Star 4 Star 5

Outstanding

It's a real pleasure for me having joined the Dudley Building Society. Great Staff, wonderful service and outstanding communications.

Star 1 Star 2 Star 3 Star 4 Star 5

Dudley you're the best

More than a bank, building a community through providing great all-round service.

Star 1 Star 2 Star 3 Star 4 Star 5

Very friendly and helpful

Very helpful and fast and friendly staff

Star 1 Star 2 Star 3 Star 4 Star 5

Always helpful

Always nice to speak to members of staff if I have to sadly remove any of my savings

Star 1 Star 2 Star 3 Star 4 Star 5

Always great service with happy staff

As above great service with happy staff

Recent Awards & Achievements

We are proud to share our recent achievements, reflecting our dedication to delivering outstanding results and continuously pushing ourselves to do better. 

We've launched Dudley Prosper!

Dudley Prosper is a 12 week programme, designed to help you build the skills, the energy and confidence to take control - and stay in control. 

We want people to feel more in confident in managing their money, energy and wellbeing. Our aim is to support them in building better lives with the right tools, guidance and encouragement when it's needed most.

We’re here to help our members and local communities thrive, now and in the future.

Find out more

Latest news at Dudley
Dudley Building Society Launches Bridgnorth Lions Club Saver to Boost Local Community Support

Dudley Building Society Launches Bridgnorth Lions Club Saver to Boost Local Community Support

Dec 05, 2025 Read article
Dudley Building Society launches Skilled Worker Visa lending with new product range

Dudley Building Society launches Skilled Worker Visa lending with new product range

Dec 04, 2025 Read article
Dudley Building Society launches new two-year and five-year products

Dudley Building Society launches new two-year and five-year products

Dec 02, 2025 Read article

Help & Support