Excellent Customer Reviews
4.81 stars from 3932 reviews
Smart Money People
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Savings

All of our savings accounts are designed with you in mind, whether you're looking to put your money away or start your savings journey.

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Mortgages

We're all about finding lending solutions in niche areas. From budding Self-Builders to Ex-Pats, we help people turn their homeowner dreams into a reality.

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Financial Services

We've partnered with our financial advisers to fulfil the rest of your financial needs. Pensions, Investments, Protection Planning - we've got you covered.

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Intermediaries

Here to support you and your clients with our innovative range of products and criteria.

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Online Service

Manage your savings and mortgage accounts on the go with our easy to use Online Service.

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Giving Back

We're making positive differences to our members, community, people and environment.

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Branch

I always go to the lower Gornal Branch. Very Efficient and helpful there. Excellent Customer Care.

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Friendly people

The people at Dudley Building Society are so helpful and happy

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Excellent all round service

The support and service over the years has been greatly appreciated, especially through challenging times.

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Patient staff

Took their time with me, even though the office was getting busy and I felt that the service and advice was very good

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Very helpful staff

Great experience, helpful staff, competitive rates

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Good old fashioned customer care

Always friendly. Always Helpful Always knowledgeable. Always patient. Always care about the community.

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Excellent in every way

I have opened a second account recently, and could not fault the society in any way whatsoever.

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Caring and responsible

I believe they go further in looking after their members. Very happy to recommend them.

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Satisfaction

Very comfortable dealings with the Dudley.

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Professionalism

Whenever you call customer service, the response is always quick and representatives are eager to help and efficient in following up queries, calling you promptly.

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Very helpful underwriting

You can get all support with your case from beginning to the completion

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Lovely polite staff nothing to much for them

Very pleased with the service I received

Recent Awards & Achievements

We are proud to share our recent achievements, reflecting our dedication to delivering outstanding results and continuously pushing ourselves to do better. 

We've launched Dudley Prosper!

Dudley Prosper is a 12 week programme, designed to help you build the skills, the energy and confidence to take control - and stay in control. 

We want people to feel more in confident in managing their money, energy and wellbeing. Our aim is to support them in building better lives with the right tools, guidance and encouragement when it's needed most.

We’re here to help our members and local communities thrive, now and in the future.

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Latest news at Dudley
Dudley Building Society cuts rates by up to 100 basis points

Dudley Building Society cuts rates by up to 100 basis points

Jul 13, 2026 Read article
Dudley Building Society reaches record £591.5m in savings balances

Dudley Building Society reaches record £591.5m in savings balances

Jun 15, 2026 Read article
Dudley Building Society delivers record £130.9m in mortgage lending

Dudley Building Society delivers record £130.9m in mortgage lending

Jun 15, 2026 Read article

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