Excellent Customer Reviews
4.81 stars from 3924 reviews
Smart Money People
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Savings

All of our savings accounts are designed with you in mind, whether you're looking to put your money away or start your savings journey.

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Mortgages

We're all about finding lending solutions in niche areas. From budding Self-Builders to Ex-Pats, we help people turn their homeowner dreams into a reality.

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Financial Services

We've partnered with our financial advisers to fulfil the rest of your financial needs. Pensions, Investments, Protection Planning - we've got you covered.

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Intermediaries

Here to support you and your clients with our innovative range of products and criteria.

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Online Service

Manage your savings and mortgage accounts on the go with our easy to use Online Service.

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Giving Back

We're making positive differences to our members, community, people and environment.

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Paying in money

Dudley staff always pleasant and very helpful. I asked them a question today which they dealt with promptly

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Great in branch service

Great in branch service and knowledge

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Professionalism

Whenever you call customer service, the response is always quick and representatives are eager to help and efficient in following up queries, calling you promptly.

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Friendly and efficient

So helpful people with such friendly attitudes.

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Very good service

Excellent and helpful team, highly recommend

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Caring and responsible

I believe they go further in looking after their members. Very happy to recommend them.

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New Online Service

The new online service from Dudley Building Society is welcome news.

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Fantastic

Staff always very helpful and very welcoming

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Kingswinford Branch

Like the fact you can contact local branch

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Excellent customer service

Excellent customer service from Brenda and team

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Excellent all round service

The support and service over the years has been greatly appreciated, especially through challenging times.

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Very Happy Customer!

I have been using this Society for 25 years. Staff are always helpful and friendly. Here' s to another 25 years or more.

Recent Awards & Achievements

We are proud to share our recent achievements, reflecting our dedication to delivering outstanding results and continuously pushing ourselves to do better. 

We've launched Dudley Prosper!

Dudley Prosper is a 12 week programme, designed to help you build the skills, the energy and confidence to take control - and stay in control. 

We want people to feel more in confident in managing their money, energy and wellbeing. Our aim is to support them in building better lives with the right tools, guidance and encouragement when it's needed most.

We’re here to help our members and local communities thrive, now and in the future.

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Latest news at Dudley
Dudley Building Society reaches record £591.5m in savings balances

Dudley Building Society reaches record £591.5m in savings balances

Jun 15, 2026 Read article
Dudley Building Society delivers record £130.9m in mortgage lending

Dudley Building Society delivers record £130.9m in mortgage lending

Jun 15, 2026 Read article
Dudley Building Society appoints Paul Purewal as Head of Intermediary Relations

Dudley Building Society appoints Paul Purewal as Head of Intermediary Relations

Jan 14, 2026 Read article

Help & Support