Excellent Customer Reviews
4.84 stars from 4204 reviews
Smart Money People
Star Star Star Star Star
See our reviews

Savings

All of our savings accounts are designed with you in mind, whether you're looking to put your money away or start your savings journey.

Find out more

Mortgages

We're all about finding lending solutions in niche areas. From budding Self-Builders to Ex-Pats, we help people turn their homeowner dreams into a reality.

Find out more

Financial Services

We've partnered with our financial advisers to fulfil the rest of your financial needs. Pensions, Investments, Protection Planning - we've got you covered.

Find out more

Intermediaries

Here to support you and your clients with our innovative range of products and criteria.

Find out more

Online Service

Manage your savings and mortgage accounts on the go with our easy to use Online Service.

Find out more

Giving Back

We're making positive differences to our members, community, people and environment.

Find out more
Star 1 Star 2 Star 3 Star 4 Star 5

Tailored products

They offer personally tailored service to meet individual needs unlike most other banks and societies.

Star 1 Star 2 Star 3 Star 4 Star 5

Excellent service with a smile

Staff at Perton Branch are extremely professional, friendly and helpful.

Star 1 Star 2 Star 3 Star 4 Star 5

Handy to get to and always helpful

Very friendly staff and willing to take the time to give advise

Star 1 Star 2 Star 3 Star 4 Star 5

Face to face

We like face to face contact with the staff who are always pleasant and very welcoming.

Star 1 Star 2 Star 3 Star 4 Star 5

Great!

Dudley have been great, keeping us posted every step through our mortgage.

Star 1 Star 2 Star 3 Star 4 Star 5

Superb customer service

My family have been saving with the building society for years now and customer service of all staff is brilliant.

Star 1 Star 2 Star 3 Star 4 Star 5

Face to face

We like face to face contact with the staff who are always pleasant and very welcoming.

Star 1 Star 2 Star 3 Star 4 Star 5

Looks good!

Helpful, speedy and efficient way to set up an account.

Star 1 Star 2 Star 3 Star 4 Star 5

Excellent!

I am very pleased with the way Dudley Building Society has treated myself and my family over the years.

Star 1 Star 2 Star 3 Star 4 Star 5

Service

Excellent service and very helpful staff

Star 1 Star 2 Star 3 Star 4 Star 5

Branch

I always go to the lower Gornal Branch. Very Efficient and helpful there. Excellent Customer Care.

Star 1 Star 2 Star 3 Star 4 Star 5

Excellent Service

Such a treat to talk to someone who is always friendly, knowledgeable and helpful.

Recent Awards & Achievements

We are proud to share our recent achievements, reflecting our dedication to delivering outstanding results and continuously pushing ourselves to do better. 

We've launched Dudley Prosper!

Dudley Prosper is a 12 week programme, designed to help you build the skills, the energy and confidence to take control - and stay in control. 

We want people to feel more in confident in managing their money, energy and wellbeing. Our aim is to support them in building better lives with the right tools, guidance and encouragement when it's needed most.

We’re here to help our members and local communities thrive, now and in the future.

Find out more

Latest news at Dudley
Why Today's First-Time Buyers are Changing the Conversation on Mortgage Lending

Why Today's First-Time Buyers are Changing the Conversation on Mortgage Lending

Oct 07, 2026 Read article
Dudley Building Society opens new Bromsgrove branch

Dudley Building Society opens new Bromsgrove branch

Sep 21, 2026 Read article
Dudley Building Society cuts rates by up to 100 basis points

Dudley Building Society cuts rates by up to 100 basis points

Jul 13, 2026 Read article

Help & Support