Excellent Customer Reviews
4.84 stars from 4209 reviews
Smart Money People
Star Star Star Star Star
See our reviews

Savings

All of our savings accounts are designed with you in mind, whether you're looking to put your money away or start your savings journey.

Find out more

Mortgages

We're all about finding lending solutions in niche areas. From budding Self-Builders to Ex-Pats, we help people turn their homeowner dreams into a reality.

Find out more

Financial Services

We've partnered with our financial advisers to fulfil the rest of your financial needs. Pensions, Investments, Protection Planning - we've got you covered.

Find out more

Intermediaries

Here to support you and your clients with our innovative range of products and criteria.

Find out more

Online Service

Manage your savings and mortgage accounts on the go with our easy to use Online Service.

Find out more

Giving Back

We're making positive differences to our members, community, people and environment.

Find out more
Star 1 Star 2 Star 3 Star 4 Star 5

Very helpful staff

Great experience, helpful staff, competitive rates

Star 1 Star 2 Star 3 Star 4 Star 5

Fantastic new online forum

So glad to find out the Dudley were going online. Absolutely fantastic!

Star 1 Star 2 Star 3 Star 4 Star 5

Great customer service always

I have a speech impediment but I am always made to feel comfortable when paying my mortgage over the phone.

Star 1 Star 2 Star 3 Star 4 Star 5

Great service

Never had an issue with DBS and been banking here for 26 years.

Star 1 Star 2 Star 3 Star 4 Star 5

Excellent service: knowledgeable, willing and friendly

All queries fully discussed and answered.

Star 1 Star 2 Star 3 Star 4 Star 5

Always helpful

Always nice to speak to members of staff if I have to sadly remove any of my savings

Star 1 Star 2 Star 3 Star 4 Star 5

Perton branch

I like how kind and happy the society is working together through these tough times.

Star 1 Star 2 Star 3 Star 4 Star 5

Telephone enquiry

How refreshing for a telephone to be answered promptly. My enquiry was dealt with quickly, courteously and effectively.

Star 1 Star 2 Star 3 Star 4 Star 5

Paying in money

Dudley staff always pleasant and very helpful. I asked them a question today which they dealt with promptly

Star 1 Star 2 Star 3 Star 4 Star 5

Dudley branch review

Very friendly staff and very happy with the service they provide

Star 1 Star 2 Star 3 Star 4 Star 5

Very Happy Customer!

I have been using this Society for 25 years. Staff are always helpful and friendly. Here' s to another 25 years or more.

Star 1 Star 2 Star 3 Star 4 Star 5

Fantastic service

Quick, efficient, security of customer money clearly top priority

Recent Awards & Achievements

We are proud to share our recent achievements, reflecting our dedication to delivering outstanding results and continuously pushing ourselves to do better. 

We've launched Dudley Prosper!

Dudley Prosper is a 12 week programme, designed to help you build the skills, the energy and confidence to take control - and stay in control. 

We want people to feel more in confident in managing their money, energy and wellbeing. Our aim is to support them in building better lives with the right tools, guidance and encouragement when it's needed most.

We’re here to help our members and local communities thrive, now and in the future.

Find out more

Latest news at Dudley
Why Today's First-Time Buyers are Changing the Conversation on Mortgage Lending

Why Today's First-Time Buyers are Changing the Conversation on Mortgage Lending

Oct 07, 2026 Read article
Dudley Building Society opens new Bromsgrove branch

Dudley Building Society opens new Bromsgrove branch

Sep 21, 2026 Read article

Help & Support