Excellent Customer Reviews
4.84 stars from 3944 reviews
Smart Money People
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Savings

All of our savings accounts are designed with you in mind, whether you're looking to put your money away or start your savings journey.

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Mortgages

We're all about finding lending solutions in niche areas. From budding Self-Builders to Ex-Pats, we help people turn their homeowner dreams into a reality.

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Financial Services

We've partnered with our financial advisers to fulfil the rest of your financial needs. Pensions, Investments, Protection Planning - we've got you covered.

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Intermediaries

Here to support you and your clients with our innovative range of products and criteria.

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Online Service

Manage your savings and mortgage accounts on the go with our easy to use Online Service.

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Giving Back

We're making positive differences to our members, community, people and environment.

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Telephone enquiry

How refreshing for a telephone to be answered promptly. My enquiry was dealt with quickly, courteously and effectively.

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Great in branch service

Great in branch service and knowledge

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Excellent service

Great service would recommend to family and friends

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An Excellent Service

DBS have provided a excellent service that has enabled us to be on the property ladder, within a short period of time

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Friendly people

Friendly staff who obviously care, they are easy to talk to.

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Superb customer service

My family have been saving with the building society for years now and customer service of all staff is brilliant.

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Very good service

Excellent and helpful team, highly recommend

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Service with a smile

I have been a member for 21 years and I have always received a friendly and efficient service

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Friendly and efficient

So helpful people with such friendly attitudes.

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Thankful for DBS

So far I think I'm in the right place. Now I'm with your building society I feel like my money is being handled properly. Thank you.

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Face to face

We like face to face contact with the staff who are always pleasant and very welcoming.

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Gornal branch

The staff always friendly and helpful

Recent Awards & Achievements

We are proud to share our recent achievements, reflecting our dedication to delivering outstanding results and continuously pushing ourselves to do better. 

We've launched Dudley Prosper!

Dudley Prosper is a 12 week programme, designed to help you build the skills, the energy and confidence to take control - and stay in control. 

We want people to feel more in confident in managing their money, energy and wellbeing. Our aim is to support them in building better lives with the right tools, guidance and encouragement when it's needed most.

We’re here to help our members and local communities thrive, now and in the future.

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Latest news at Dudley
Dudley Building Society appoints Paul Purewal as Head of Intermediary Relations

Dudley Building Society appoints Paul Purewal as Head of Intermediary Relations

Jan 14, 2026 Read article
Dudley Building Society cuts five-year fixed rates by up to 50 basis points

Dudley Building Society cuts five-year fixed rates by up to 50 basis points

Jan 07, 2026 Read article
Dudley Building Society Launches Bridgnorth Lions Club Saver to Boost Local Community Support

Dudley Building Society Launches Bridgnorth Lions Club Saver to Boost Local Community Support

Dec 05, 2025 Read article

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