Excellent Customer Reviews
4.81 stars from 4033 reviews
Smart Money People
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Savings

All of our savings accounts are designed with you in mind, whether you're looking to put your money away or start your savings journey.

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Mortgages

We're all about finding lending solutions in niche areas. From budding Self-Builders to Ex-Pats, we help people turn their homeowner dreams into a reality.

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Financial Services

We've partnered with our financial advisers to fulfil the rest of your financial needs. Pensions, Investments, Protection Planning - we've got you covered.

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Intermediaries

Here to support you and your clients with our innovative range of products and criteria.

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Online Service

Manage your savings and mortgage accounts on the go with our easy to use Online Service.

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Giving Back

We're making positive differences to our members, community, people and environment.

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A real friendly society

Great telephone service with friendly and helpful staff

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Brilliant

I used the online messaging service about a question I had relating to my account, I got a message back within the hour which is brilliant service.

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Like the good old days

Everyone I spoke to was polite, professional and very helpful. it was a pleasure dealing with the savings team.

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Excellent Service

I can't recommend them highly enough, you don't feel you are just a number

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Tailored products

They offer personally tailored service to meet individual needs unlike most other banks and societies.

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Looks good!

Helpful, speedy and efficient way to set up an account.

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Helpful and clear

The assistant was very helpful explaining how I can manage my account during Covid.

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Brierley Hill

Hannah was lovely and helpful. She's sorted everything out to save me having to come up again for my withdrawal.

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Exemplary Service

Prompt reaction to a problem. I had lost my book and it was replaced quickly!

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Service

Excellent service and very helpful staff

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Wonderful Team

I have had a mortgage for many years with the Dudley, and they have always been informative, courteous, helpful and so easy to talk to

Star 1 Star 2 Star 3 Star 4 Star 5

Excellent customer service

Very helpful also felt very welcomed thank you Kingswinford

Recent Awards & Achievements

We are proud to share our recent achievements, reflecting our dedication to delivering outstanding results and continuously pushing ourselves to do better. 

We've launched Dudley Prosper!

Dudley Prosper is a 12 week programme, designed to help you build the skills, the energy and confidence to take control - and stay in control. 

We want people to feel more in confident in managing their money, energy and wellbeing. Our aim is to support them in building better lives with the right tools, guidance and encouragement when it's needed most.

We’re here to help our members and local communities thrive, now and in the future.

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Latest news at Dudley
Dudley Building Society cuts rates by up to 100 basis points

Dudley Building Society cuts rates by up to 100 basis points

Jul 13, 2026 Read article
Dudley Building Society reaches record £591.5m in savings balances

Dudley Building Society reaches record £591.5m in savings balances

Jun 15, 2026 Read article
Dudley Building Society delivers record £130.9m in mortgage lending

Dudley Building Society delivers record £130.9m in mortgage lending

Jun 15, 2026 Read article

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