Excellent Customer Reviews
4.81 stars from 3969 reviews
Smart Money People
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Savings

All of our savings accounts are designed with you in mind, whether you're looking to put your money away or start your savings journey.

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Mortgages

We're all about finding lending solutions in niche areas. From budding Self-Builders to Ex-Pats, we help people turn their homeowner dreams into a reality.

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Financial Services

We've partnered with our financial advisers to fulfil the rest of your financial needs. Pensions, Investments, Protection Planning - we've got you covered.

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Intermediaries

Here to support you and your clients with our innovative range of products and criteria.

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Online Service

Manage your savings and mortgage accounts on the go with our easy to use Online Service.

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Giving Back

We're making positive differences to our members, community, people and environment.

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Star 1 Star 2 Star 3 Star 4 Star 5

Very good service

Excellent and helpful team, highly recommend

Star 1 Star 2 Star 3 Star 4 Star 5

A real friendly society

Great telephone service with friendly and helpful staff

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Good All Rounder

Dudley are a great lender with niches that other lenders don't have. Great for expat.

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Great Service

Staff are wonderful and very efficient

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Good product range

I would recommend the Dudley Building Society to anyone.

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Visit to branch

Always a pleasant experience when visiting Gornal branch. Friendly staff with good product knowledge. Nice and Covid safe.

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Care

Talking with people who seem to really care makes all the difference. The personal touch matters.

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Excellent customer service

I had made an error with my standing order, the staff were extremely helpful and friendly

Star 1 Star 2 Star 3 Star 4 Star 5

Friendly and effective customer service

They helped direct my query to the appropriate department to resolve my technical issue and gave me some guidance on another query that I had regarding a mortgage account.

Star 1 Star 2 Star 3 Star 4 Star 5

Local service to local people

This building society puts its customers first. I appreciate the face to face service given by Dudley building society.

Star 1 Star 2 Star 3 Star 4 Star 5

Always great service with happy staff

As above great service with happy staff

Star 1 Star 2 Star 3 Star 4 Star 5

Very good service

Excellent and helpful team, highly recommend

Recent Awards & Achievements

We are proud to share our recent achievements, reflecting our dedication to delivering outstanding results and continuously pushing ourselves to do better. 

We've launched Dudley Prosper!

Dudley Prosper is a 12 week programme, designed to help you build the skills, the energy and confidence to take control - and stay in control. 

We want people to feel more in confident in managing their money, energy and wellbeing. Our aim is to support them in building better lives with the right tools, guidance and encouragement when it's needed most.

We’re here to help our members and local communities thrive, now and in the future.

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Latest news at Dudley
Dudley Building Society reaches record £591.5m in savings balances

Dudley Building Society reaches record £591.5m in savings balances

Jun 15, 2026 Read article
Dudley Building Society delivers record £130.9m in mortgage lending

Dudley Building Society delivers record £130.9m in mortgage lending

Jun 15, 2026 Read article
Dudley Building Society appoints Paul Purewal as Head of Intermediary Relations

Dudley Building Society appoints Paul Purewal as Head of Intermediary Relations

Jan 14, 2026 Read article

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