Excellent Customer Reviews
4.81 stars from 3975 reviews
Smart Money People
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Savings

All of our savings accounts are designed with you in mind, whether you're looking to put your money away or start your savings journey.

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Mortgages

We're all about finding lending solutions in niche areas. From budding Self-Builders to Ex-Pats, we help people turn their homeowner dreams into a reality.

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Financial Services

We've partnered with our financial advisers to fulfil the rest of your financial needs. Pensions, Investments, Protection Planning - we've got you covered.

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Intermediaries

Here to support you and your clients with our innovative range of products and criteria.

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Online Service

Manage your savings and mortgage accounts on the go with our easy to use Online Service.

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Giving Back

We're making positive differences to our members, community, people and environment.

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Great service - friendly staff

Always a pleasure to go into the branch. Staff are always friendly and helpful

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Good old fashioned customer care

Always friendly. Always Helpful Always knowledgeable. Always patient. Always care about the community.

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Excellent in every way

I have opened a second account recently, and could not fault the society in any way whatsoever.

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Customer support

Polite and straight to the point

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Excellent

Always helpful, flexible, approachable and contactable.

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Helpful and clear

The assistant was very helpful explaining how I can manage my account during Covid.

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Caring and responsible

I believe they go further in looking after their members. Very happy to recommend them.

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Kingswinford Branch

Like the fact you can contact local branch

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Service with a smile

I have been a member for 21 years and I have always received a friendly and efficient service

Star 1 Star 2 Star 3 Star 4 Star 5

Dudley branch review

Very friendly staff and very happy with the service they provide

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Face to face

We like face to face contact with the staff who are always pleasant and very welcoming.

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Excellent and friendly

Staff are always friendly. They are professional and deal with your queries without any problem

Recent Awards & Achievements

We are proud to share our recent achievements, reflecting our dedication to delivering outstanding results and continuously pushing ourselves to do better. 

We've launched Dudley Prosper!

Dudley Prosper is a 12 week programme, designed to help you build the skills, the energy and confidence to take control - and stay in control. 

We want people to feel more in confident in managing their money, energy and wellbeing. Our aim is to support them in building better lives with the right tools, guidance and encouragement when it's needed most.

We’re here to help our members and local communities thrive, now and in the future.

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Latest news at Dudley
Dudley Building Society cuts rates by up to 100 basis points

Dudley Building Society cuts rates by up to 100 basis points

Jul 13, 2026 Read article
Dudley Building Society reaches record £591.5m in savings balances

Dudley Building Society reaches record £591.5m in savings balances

Jun 15, 2026 Read article
Dudley Building Society delivers record £130.9m in mortgage lending

Dudley Building Society delivers record £130.9m in mortgage lending

Jun 15, 2026 Read article

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