Excellent Customer Reviews
4.84 stars from 4274 reviews
Smart Money People
Star Star Star Star Star
See our reviews

Savings

All of our savings accounts are designed with you in mind, whether you're looking to put your money away or start your savings journey.

Find out more

Mortgages

We're all about finding lending solutions in niche areas. From budding Self-Builders to Ex-Pats, we help people turn their homeowner dreams into a reality.

Find out more

Financial Services

We've partnered with our financial advisers to fulfil the rest of your financial needs. Pensions, Investments, Protection Planning - we've got you covered.

Find out more

Intermediaries

Here to support you and your clients with our innovative range of products and criteria.

Find out more

Online Service

Manage your savings and mortgage accounts on the go with our easy to use Online Service.

Find out more

Giving Back

We're making positive differences to our members, community, people and environment.

Find out more
Star 1 Star 2 Star 3 Star 4 Star 5

Nice Society

Professional and friendly and dealt with my request for information about my mortgage in a confident and knowledgeable way.

Star 1 Star 2 Star 3 Star 4 Star 5

New Saver account

It was very easy to open up my new 1 year regular saver bond. Thank you Dudley for making the process so easy.

Star 1 Star 2 Star 3 Star 4 Star 5

Always made welcome

I have been with the Dudley for 37 years and would not go anywhere else

Star 1 Star 2 Star 3 Star 4 Star 5

Very dependable service

I have had a mortgage with the Dudley for some years and have never had any regrets.

Star 1 Star 2 Star 3 Star 4 Star 5

Telephone enquiry

How refreshing for a telephone to be answered promptly. My enquiry was dealt with quickly, courteously and effectively.

Star 1 Star 2 Star 3 Star 4 Star 5

Friendly and professional

All the staff are very friendly and always go above and beyond the duties to make a visit a pleasure!

Star 1 Star 2 Star 3 Star 4 Star 5

Visit to branch

All the staff in branch are lovely and so helpful. They do their best and are always there to advise you on anything.

Star 1 Star 2 Star 3 Star 4 Star 5

Great staff and savings

The staff are always helpful & I feel confident to have my savings in DBS.

Star 1 Star 2 Star 3 Star 4 Star 5

Customer service

Friendly and helpful staff always sorted any problems with the utmost professionalism.

Star 1 Star 2 Star 3 Star 4 Star 5

Service with a smile

I have been a member for 21 years and I have always received a friendly and efficient service

Star 1 Star 2 Star 3 Star 4 Star 5

Fantastic new online forum

So glad to find out the Dudley were going online. Absolutely fantastic!

Star 1 Star 2 Star 3 Star 4 Star 5

Local and Friendly

The staff are always on hand to to help - Thanks to all

Recent Awards & Achievements

We are proud to share our recent achievements, reflecting our dedication to delivering outstanding results and continuously pushing ourselves to do better. 

We've launched Dudley Prosper!

Dudley Prosper is a 12 week programme, designed to help you build the skills, the energy and confidence to take control - and stay in control. 

We want people to feel more in confident in managing their money, energy and wellbeing. Our aim is to support them in building better lives with the right tools, guidance and encouragement when it's needed most.

We’re here to help our members and local communities thrive, now and in the future.

Find out more

Latest news at Dudley
Why Today's First-Time Buyers are Changing the Conversation on Mortgage Lending

Why Today's First-Time Buyers are Changing the Conversation on Mortgage Lending

Oct 07, 2026 Read article
Dudley Building Society opens new Bromsgrove branch

Dudley Building Society opens new Bromsgrove branch

Sep 21, 2026 Read article

Help & Support