Excellent Customer Reviews
4.83 stars from 3952 reviews
Smart Money People
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Savings

All of our savings accounts are designed with you in mind, whether you're looking to put your money away or start your savings journey.

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Mortgages

We're all about finding lending solutions in niche areas. From budding Self-Builders to Ex-Pats, we help people turn their homeowner dreams into a reality.

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Financial Services

We've partnered with our financial advisers to fulfil the rest of your financial needs. Pensions, Investments, Protection Planning - we've got you covered.

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Intermediaries

Here to support you and your clients with our innovative range of products and criteria.

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Online Service

Manage your savings and mortgage accounts on the go with our easy to use Online Service.

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Giving Back

We're making positive differences to our members, community, people and environment.

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Excellent customer service

Very helpful also felt very welcomed thank you Kingswinford

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Great in branch service

Great in branch service and knowledge

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Taking the risk

When I was looking for a lender to help me buy my flat, Dudley was prepared to do so when so many others had turned me down.

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Much improved experience

The new online service is a welcome addition to the already excellent Dudley experience.

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Great local service

Always had great service, even throughout lockdown when the branch was closed, but the ladies there always tried their best to accommodate us

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Friendly and effective customer service

They helped direct my query to the appropriate department to resolve my technical issue and gave me some guidance on another query that I had regarding a mortgage account.

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Excellent customer service

Excellent customer service from Brenda and team

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Service with a smile

I have been a member for 21 years and I have always received a friendly and efficient service

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Customer support

Polite and straight to the point. No time wasting.

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Great staff and savings

The staff are always helpful & I feel confident to have my savings in DBS.

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Great customer service

Went into Perton branch this morning staff were really helpful

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Kind, friendly support

I have always been treated with a smile and professional service

Recent Awards & Achievements

We are proud to share our recent achievements, reflecting our dedication to delivering outstanding results and continuously pushing ourselves to do better. 

We've launched Dudley Prosper!

Dudley Prosper is a 12 week programme, designed to help you build the skills, the energy and confidence to take control - and stay in control. 

We want people to feel more in confident in managing their money, energy and wellbeing. Our aim is to support them in building better lives with the right tools, guidance and encouragement when it's needed most.

We’re here to help our members and local communities thrive, now and in the future.

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Latest news at Dudley
Dudley Building Society appoints Paul Purewal as Head of Intermediary Relations

Dudley Building Society appoints Paul Purewal as Head of Intermediary Relations

Jan 14, 2026 Read article
Dudley Building Society cuts five-year fixed rates by up to 50 basis points

Dudley Building Society cuts five-year fixed rates by up to 50 basis points

Jan 07, 2026 Read article
Dudley Building Society Launches Bridgnorth Lions Club Saver to Boost Local Community Support

Dudley Building Society Launches Bridgnorth Lions Club Saver to Boost Local Community Support

Dec 05, 2025 Read article

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