Excellent Customer Reviews
4.83 stars from 4108 reviews
Smart Money People
Star Star Star Star Star
See our reviews

Savings

All of our savings accounts are designed with you in mind, whether you're looking to put your money away or start your savings journey.

Find out more

Mortgages

We're all about finding lending solutions in niche areas. From budding Self-Builders to Ex-Pats, we help people turn their homeowner dreams into a reality.

Find out more

Financial Services

We've partnered with our financial advisers to fulfil the rest of your financial needs. Pensions, Investments, Protection Planning - we've got you covered.

Find out more

Intermediaries

Here to support you and your clients with our innovative range of products and criteria.

Find out more

Online Service

Manage your savings and mortgage accounts on the go with our easy to use Online Service.

Find out more

Giving Back

We're making positive differences to our members, community, people and environment.

Find out more
Star 1 Star 2 Star 3 Star 4 Star 5

Great Service

Staff are wonderful and very efficient

Star 1 Star 2 Star 3 Star 4 Star 5

Efficient and courteous

Smooth opening from Dudley and easy, expedient and courteous contact through email.

Star 1 Star 2 Star 3 Star 4 Star 5

Visit to branch

Always a pleasant experience when visiting Gornal branch. Friendly staff with good product knowledge. Nice and Covid safe.

Star 1 Star 2 Star 3 Star 4 Star 5

Excellent service

Excellent service, efficient and very secure. Very satisfied with DBS.

Star 1 Star 2 Star 3 Star 4 Star 5

Like the good old days

Everyone I spoke to was polite, professional and very helpful. it was a pleasure dealing with the savings team.

Star 1 Star 2 Star 3 Star 4 Star 5

Patient staff

Took their time with me, even though the office was getting busy and I felt that the service and advice was very good

Star 1 Star 2 Star 3 Star 4 Star 5

An Excellent Service

DBS have provided a excellent service that has enabled us to be on the property ladder, within a short period of time

Star 1 Star 2 Star 3 Star 4 Star 5

Fantastic

Staff always very helpful and very welcoming

Star 1 Star 2 Star 3 Star 4 Star 5

Local and Friendly

The staff are always on hand to to help - Thanks to all

Star 1 Star 2 Star 3 Star 4 Star 5

Lovely polite staff nothing to much for them

Very pleased with the service I received

Star 1 Star 2 Star 3 Star 4 Star 5

Perton are fantastic

Despite the Covid challenges, the team at Perton were fantastic.

Star 1 Star 2 Star 3 Star 4 Star 5

Lovely staff

Lovely staff always friendly and helpful

Recent Awards & Achievements

We are proud to share our recent achievements, reflecting our dedication to delivering outstanding results and continuously pushing ourselves to do better. 

We've launched Dudley Prosper!

Dudley Prosper is a 12 week programme, designed to help you build the skills, the energy and confidence to take control - and stay in control. 

We want people to feel more in confident in managing their money, energy and wellbeing. Our aim is to support them in building better lives with the right tools, guidance and encouragement when it's needed most.

We’re here to help our members and local communities thrive, now and in the future.

Find out more

Latest news at Dudley
Dudley Building Society opens new Bromsgrove branch

Dudley Building Society opens new Bromsgrove branch

Sep 21, 2026 Read article
Dudley Building Society cuts rates by up to 100 basis points

Dudley Building Society cuts rates by up to 100 basis points

Jul 13, 2026 Read article
Dudley Building Society reaches record £591.5m in savings balances

Dudley Building Society reaches record £591.5m in savings balances

Jun 15, 2026 Read article

Help & Support