Excellent Customer Reviews
4.81 stars from 3993 reviews
Smart Money People
Star Star Star Star Star
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Savings

All of our savings accounts are designed with you in mind, whether you're looking to put your money away or start your savings journey.

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Mortgages

We're all about finding lending solutions in niche areas. From budding Self-Builders to Ex-Pats, we help people turn their homeowner dreams into a reality.

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Financial Services

We've partnered with our financial advisers to fulfil the rest of your financial needs. Pensions, Investments, Protection Planning - we've got you covered.

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Intermediaries

Here to support you and your clients with our innovative range of products and criteria.

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Online Service

Manage your savings and mortgage accounts on the go with our easy to use Online Service.

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Giving Back

We're making positive differences to our members, community, people and environment.

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Star 1 Star 2 Star 3 Star 4 Star 5

A real friendly society

Great telephone service with friendly and helpful staff

Star 1 Star 2 Star 3 Star 4 Star 5

Efficient and very friendly

They explained about timing, procedure and options

Star 1 Star 2 Star 3 Star 4 Star 5

Staff lovely professional

Really excellent service given today, dealt with lovely advisers

Star 1 Star 2 Star 3 Star 4 Star 5

Excellent service: knowledgeable, willing and friendly

All queries fully discussed and answered.

Star 1 Star 2 Star 3 Star 4 Star 5

Tailored products

They offer personally tailored service to meet individual needs unlike most other banks and societies.

Star 1 Star 2 Star 3 Star 4 Star 5

Great service by lovely people

Can only recommend their services and advised by lovely cashiers whom know their job extremely well.

Star 1 Star 2 Star 3 Star 4 Star 5

Professionalism

Whenever you call customer service, the response is always quick and representatives are eager to help and efficient in following up queries, calling you promptly.

Star 1 Star 2 Star 3 Star 4 Star 5

Helpful staff

Staff have been really helpful from step 1 of the process to set up a junior saver for our daughter. Would highly recommend.

Star 1 Star 2 Star 3 Star 4 Star 5

Good old fashioned customer care

Always friendly. Always Helpful Always knowledgeable. Always patient. Always care about the community.

Star 1 Star 2 Star 3 Star 4 Star 5

Heylo , Self-build, Ex-Pat, Resi

A great specialist lender with various products

Star 1 Star 2 Star 3 Star 4 Star 5

Great friendly service

Service with a smile, one to one, not just a number

Star 1 Star 2 Star 3 Star 4 Star 5

Mortgage Application Simplicity

What a pleasurable experience from application to the acceptance of our mortgage.

Recent Awards & Achievements

We are proud to share our recent achievements, reflecting our dedication to delivering outstanding results and continuously pushing ourselves to do better. 

We've launched Dudley Prosper!

Dudley Prosper is a 12 week programme, designed to help you build the skills, the energy and confidence to take control - and stay in control. 

We want people to feel more in confident in managing their money, energy and wellbeing. Our aim is to support them in building better lives with the right tools, guidance and encouragement when it's needed most.

We’re here to help our members and local communities thrive, now and in the future.

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Latest news at Dudley
Dudley Building Society cuts rates by up to 100 basis points

Dudley Building Society cuts rates by up to 100 basis points

Jul 13, 2026 Read article
Dudley Building Society reaches record £591.5m in savings balances

Dudley Building Society reaches record £591.5m in savings balances

Jun 15, 2026 Read article
Dudley Building Society delivers record £130.9m in mortgage lending

Dudley Building Society delivers record £130.9m in mortgage lending

Jun 15, 2026 Read article

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