Excellent Customer Reviews
4.84 stars from 4276 reviews
Smart Money People
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Savings

All of our savings accounts are designed with you in mind, whether you're looking to put your money away or start your savings journey.

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Mortgages

We're all about finding lending solutions in niche areas. From budding Self-Builders to Ex-Pats, we help people turn their homeowner dreams into a reality.

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Financial Services

We've partnered with our financial advisers to fulfil the rest of your financial needs. Pensions, Investments, Protection Planning - we've got you covered.

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Intermediaries

Here to support you and your clients with our innovative range of products and criteria.

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Online Service

Manage your savings and mortgage accounts on the go with our easy to use Online Service.

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Giving Back

We're making positive differences to our members, community, people and environment.

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Staff lovely professional

Really excellent service given today, dealt with lovely advisers

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Face to face

We like face to face contact with the staff who are always pleasant and very welcoming.

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Excellent service

Great service would recommend to family and friends

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Given all relevant information

Was greeted with a smile and treated like a valued customer. Overall a very good experience!

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Great in branch service

Great in branch service and knowledge

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Always great service with happy staff

As above great service with happy staff

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Friendly and effective customer service

They helped direct my query to the appropriate department to resolve my technical issue and gave me some guidance on another query that I had regarding a mortgage account.

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Customer service

Knowledgeable, helpful and queries speedily answered

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Good service and friendly staff

Always competitive products delivered by knowledgeable and friendly staff.

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Excellent

Always helpful, flexible, approachable and contactable.

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Child savings

Nice and friendly and very helpful

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Would recommend to others

Very satisfied with the service we have received over many years.

Recent Awards & Achievements

We are proud to share our recent achievements, reflecting our dedication to delivering outstanding results and continuously pushing ourselves to do better. 

We've launched Dudley Prosper!

Dudley Prosper is a 12 week programme, designed to help you build the skills, the energy and confidence to take control - and stay in control. 

We want people to feel more in confident in managing their money, energy and wellbeing. Our aim is to support them in building better lives with the right tools, guidance and encouragement when it's needed most.

We’re here to help our members and local communities thrive, now and in the future.

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Latest news at Dudley
Why Today's First-Time Buyers are Changing the Conversation on Mortgage Lending

Why Today's First-Time Buyers are Changing the Conversation on Mortgage Lending

Oct 07, 2026 Read article
Dudley Building Society opens new Bromsgrove branch

Dudley Building Society opens new Bromsgrove branch

Sep 21, 2026 Read article

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