Excellent Customer Reviews
4.84 stars from 3949 reviews
Smart Money People
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Savings

All of our savings accounts are designed with you in mind, whether you're looking to put your money away or start your savings journey.

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Mortgages

We're all about finding lending solutions in niche areas. From budding Self-Builders to Ex-Pats, we help people turn their homeowner dreams into a reality.

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Financial Services

We've partnered with our financial advisers to fulfil the rest of your financial needs. Pensions, Investments, Protection Planning - we've got you covered.

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Intermediaries

Here to support you and your clients with our innovative range of products and criteria.

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Online Service

Manage your savings and mortgage accounts on the go with our easy to use Online Service.

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Giving Back

We're making positive differences to our members, community, people and environment.

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Star 1 Star 2 Star 3 Star 4 Star 5

Always great service with happy staff

As above great service with happy staff

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Given all relevant information

Was greeted with a smile and treated like a valued customer. Overall a very good experience!

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Friendly knowledgeable service

Can't fault the service I received. Brenda was quick and answered all of my questions

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Would recommend to others

Very satisfied with the service we have received over many years.

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Great friendly service

Service with a smile, one to one, not just a number

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Very dependable service

I have had a mortgage with the Dudley for some years and have never had any regrets.

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Excellent and friendly

Staff are always friendly. They are professional and deal with your queries without any problem

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Branch

I always go to the lower Gornal Branch. Very Efficient and helpful there. Excellent Customer Care.

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Counter Service is excellent, staff very polite and friendly

Lovely branch, and excellent service

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Personable and helpful staff

The impression given was that nothing I might ask would be too much trouble.

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Great customer service

Went into Perton branch this morning staff were really helpful

Star 1 Star 2 Star 3 Star 4 Star 5

Excellent service: knowledgeable, willing and friendly

All queries fully discussed and answered.

Recent Awards & Achievements

We are proud to share our recent achievements, reflecting our dedication to delivering outstanding results and continuously pushing ourselves to do better. 

We've launched Dudley Prosper!

Dudley Prosper is a 12 week programme, designed to help you build the skills, the energy and confidence to take control - and stay in control. 

We want people to feel more in confident in managing their money, energy and wellbeing. Our aim is to support them in building better lives with the right tools, guidance and encouragement when it's needed most.

We’re here to help our members and local communities thrive, now and in the future.

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Latest news at Dudley
Dudley Building Society appoints Paul Purewal as Head of Intermediary Relations

Dudley Building Society appoints Paul Purewal as Head of Intermediary Relations

Jan 14, 2026 Read article
Dudley Building Society cuts five-year fixed rates by up to 50 basis points

Dudley Building Society cuts five-year fixed rates by up to 50 basis points

Jan 07, 2026 Read article
Dudley Building Society Launches Bridgnorth Lions Club Saver to Boost Local Community Support

Dudley Building Society Launches Bridgnorth Lions Club Saver to Boost Local Community Support

Dec 05, 2025 Read article

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