Mortgage Administrator - (Flexible part-time)

Looking for a flexible part-time role that fits around your daily life? We’ve got you covered!
Interested in joining a company that's growing and fun to work at?
Passionate about delivering excellent customer service?
Enjoy working in a team but also thrive on being self-motivated and proactive?

If you answered yes, we have an exciting opportunity just for you!This is a very exciting time to be joining Dudley Building Society as we are on a journey of growth. 

ou will be joining a company who are dedicated to providing exceptional mortgage services to our customers and intermediaries.

We are currently seeking a Mortgage Administrator to join our team. As a Mortgage Administrator, you will play a crucial role in supporting our mortgage operations and ensuring the smooth running of our processes. Don’t worry if you have not done this before as full training will be provided.

Working from our Principal Office in Dudley, your day to day will be a bit like this:

• Handling customer and intermediary calls being yourself.
• Communicating with mortgage intermediaries to help submissions, provide updates and deal with queries.
• Managing submission mortgage applications, including & coordinating with underwriters.
• Monitoring and maintaining the mortgage pipeline, providing regular status updates.
• Being flexible and supporting colleagues within the Intermediary Support Team to achieve targets.

About you:

To be successful in this role you will have:

• A desire to start a career at a progressive company
• Attention to detail is essential to ensure accuracy and completeness of mortgage applications and related tasks.
• Good organization skills to effectively manage workload and meet deadlines.
• Strong communication skills, both verbal and written, to interact with customers, intermediaries, and other departments.
• Strong teamwork skills to collaborate effectively with colleagues and contribute to a positive work environment.
• Previous experience in mortgage administration or a related field is preferred but not required.
• Happy and keen to learn new skills

In Return

In return for providing a passionate and specialist service to our future, members and intermediaries, we offer:

• Up to 28 hours a week contract
• Salary up to £23,272 per year (FTE)
• Holiday allowance of pro-rata 30 days per year +Bank holidays
• Moments that matter days off (Think birthdays, weddings + time off for getting the keys to a new house or welcoming a grandchild!)
• Pension contribution of up to 8% of salary
• Life assurance 4x salary
• Full Private Medical Insurance
• Healthcare plan covering some of those day to day health bills like your dental and optical bills

Diversity and Inclusion

Our workplace culture respects, welcomes, and supports diversity and inclusion, empowering our people to embrace being a fundamental part of everything we are, and everything we aim to be. We treat everyone with the dignity and kindness they deserve, and strive to encourage and celebrate all the things that make each of us unique.

And that's not all…

We're one of the best companies to work for in the UK, and there's a reason for that. Check out our careers page for more information about what it's like to join The Dudley team, who we are, what drives us, and why you should join.

Join Our Team as a People Business Partner – (6 month FTC)

Are you an experienced people professional looking for your next challenge? We are seeking a skilled and proactive People Business Partner to join our team and play a pivotal role in shaping the future of our people strategy. This is an exciting opportunity to work closely with senior leaders and make a real impact on our organisation’s growth, development, and success.

About the Role:

As a People Business Partner, you’ll work alongside leadership teams to provide strategic guidance and support that aligns with our overall business objectives. You will be instrumental in driving the people agenda and leading key initiatives to foster a high-performance culture, enhance employee engagement, and develop talent at all levels. This role offers a mix of strategic oversight and hands-on HR work in a dynamic and supportive environment.

We are open and flexible around working hours and days, applicants who are looking for either full time or part time opportunities are encouraged to apply!

Key Responsibilities:

• Partner with senior leadership to develop and implement people strategies that align with business goals and promote a high-performance culture.
• Provide expert guidance on employee relations issues, talent management, organisational design, and change management.
• Support talent development initiatives to ensure we attract, develop, and retain top talent, while supporting career progression across the business.
• Support the delivery of performance management processes, helping to identify high-potential employees and future leaders.
• Foster an inclusive and positive work environment that champions diversity, equity, and employee well-being.
• Collaborate with the wider teams to implement best practices in reward, benefits, and employee engagement initiatives.
• Support the continuous improvement of people processes and systems to enhance operational efficiency.

Who We’re Looking For:

We are looking for someone who has:

• Extensive experience in a People Business Partner role or similar position, ideally in a fast-paced organisation.
• A strong understanding of business strategy and the ability to align people initiatives with organisational goals.
• Proven expertise in managing employee relations, talent management, and organisational development.
• Experience with leading and implementing change management processes across teams.
• A strategic mindset combined with the ability to roll up your sleeves and deliver people solutions at all levels.
• Strong communication, influencing, and interpersonal skills to build strong relationships with stakeholders at all levels.
• A passion for driving a diverse and inclusive workplace where all employees can thrive.
• Relevant qualifications and a commitment to continuous professional development.

Why Join Us?

This is an excellent opportunity for a talented people professional to take the next step in their career, where you’ll have the chance to influence key decisions and drive the People strategy across the Society. You’ll work closely with senior leaders in a collaborative environment, where your ideas and contributions will be valued. If you’re ready to make an impact and drive positive change, we encourage you to apply today!

Ready to lead change and shape the future of our people strategy? Apply now!

In return we offer:

• Salary of up to £40,000 per annum (FTE) depending on experience
• Intelligent working practices enabling you to work both at home or in the offices in Brierley Hill - work where best suits your day ahead!
• Basic holiday of 30 days + Bank holidays + Moments that matter days (Think birthdays, weddings + time off to getting the keys to a new house or welcoming a grandchild!)
• Pension contribution of up to 8% of salary
• Life assurance 4 x salary
• Full Private Medical Insurance for you and your family
• Healthcare plan covering some of those day-to-day health bills like your dental and optical bills
• Access to our new Electric Car Salary Sacrifice scheme

Diversity and Inclusion

Our workplace culture is built on respect, inclusivity, and support for diversity, empowering every individual to feel valued as an essential part of who we are and who we strive to become. We are committed to treating everyone with the dignity and kindness they deserve, while actively encouraging and celebrating the unique qualities that make each of us who we are.

And that's not all…

We're officially a ‘Great Place to Work’ in the UK, and there's a reason for that. Check out our careers page for more information about what it's like to join The Dudley team, who we are, what drives us, and why you should join us.

Exciting Opportunity for a Governance Officer

Are you passionate about governance and looking to take the next step in your career? We are looking for a skilled and motivated Governance Officer to join our Governance team. This key role will support our Society’s Board, executive, and senior management in navigating a range of legal, secretariat, and ESG matters. If you’re looking for a challenging and rewarding position that will allow you to grow professionally, we want to hear from you!

Key Responsibilities:

As a Governance Officer, you'll work closely with the Head of Legal and Society Secretary to:

• Provide comprehensive governance support to the Board, Executive Committee, and sub-committees, ensuring the highest standards of governance and effective decision-making processes.
• Take the lead in preparing and organising committee agendas, meeting papers, and distributing relevant documentation.
• Attend meetings and produce clear, concise minutes to ensure decisions are well-documented and effectively implemented.
• Offer expert guidance on legal, regulatory, and organisational frameworks, providing advice on procedural matters related to Board operations and executive management committees.
• Play a key role in supporting departmental projects and continuous improvement initiatives.

Who We’re Looking For:

This role is perfect for someone who has:

• Experience in corporate governance and supporting senior/Board-level executives.
• A strong background in executive-level support and administration.
• Experience working in financial services.
• Exceptional writing skills with the ability to create clear and concise reports and briefings for various audiences.
• A good understanding of the roles and responsibilities of a Chief Executive Officer, Chair, and Non-Executive Directors in an organisation.
• A keen interest in governance, compliance, and the drive to stay up-to-date with the latest developments.
• Experience in preparing agendas, meeting papers, and taking accurate minutes at Board or committee level.
• A proven ability to handle confidential data and sensitive commercial information.
• Legal and/or governance qualifications, or a strong desire to pursue them.

Why Join Us?

This is a fantastic opportunity for someone eager to develop their career within the financial services sector. You’ll work alongside a supportive team, gain exposure to senior decision-makers, and have the chance to contribute to meaningful change. If you're passionate about governance and want to take your career to the next level, we encourage you to apply!

In return we offer:

• Salary of up to £45,000 per annum (FTE) depending on experience
• Intelligent working practices enabling you to work both at home or in the offices in Brierley Hill - work where best suits your day ahead!
• Basic holiday of 30 days + Bank holidays + Moments that matter days (Think birthdays, weddings + time off to getting the keys to a new house or welcoming a grandchild!)
• Pension contribution of up to 8% of salary
• Life assurance 4 x salary
• Full Private Medical Insurance for you and your family
• Healthcare plan covering some of those day-to-day health bills like your dental and optical bills
• Access to our new Electric Car Salary Sacrifice scheme

Diversity and Inclusion

Our workplace culture is built on respect, inclusivity, and support for diversity, empowering every individual to feel valued as an essential part of who we are and who we strive to become. We are committed to treating everyone with the dignity and kindness they deserve, while actively encouraging and celebrating the unique qualities that make each of us who we are.

And that's not all…

We're officially a ‘Great Place to Work’ in the UK, and there's a reason for that. Check out our careers page for more information about what it's like to join The Dudley team, who we are, what drives us, and why you should join us.