How to close your account
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If you're closing an account with us due to being dissatisfied with our service, let us know so we can understand how to make our service better in the future Please contact our Customer Service Team on 01384 231414 to give us your feedback.

How can I close my account?

The steps you need to take will depend on the type of account you want to close. 

Please note that this information is for personal savings accounts only. If you wish to close another type of account, please contact us.

Passbook accounts

Find out how to close your passbook account.

Click here

Online accounts

Find out how to close your online account.

Click here

Bereavement Support

If you need to close an account held by a recently deceased Dudley Building Society customer, please click here for further information.

Contact us

If you're looking for further support, please get in contact with our friendly Customer Service Team.

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